Property owners are responsible for the water and sewer lines running from their home or business to the city main. Repairs on these lines can be costly. The city is responsible for the maintenance of the main sewer and water lines only.
The city recognizes Service Line Warranties of America as one of the available companies to insure, for a small monthly fee, repairs needed to buried sewer and water lines.
Insurance for water and sewer lines is entirely voluntary. Property owners may choose to purchase this insurance through Service Line Warranties of America or other companies.
For any questions related to the letter you received, please contact Service Line Warranties of America directly at 1-866-425-6223 Monday through Friday 9 a.m. – 5 p.m. or visit their website.