Coronavirus Disease (COVID-19)
Governor Whitmer Signs "Stay Home, Stay Safe" Executive Order
Effective at 12:01 am on March 24, 2020, for at least the next three weeks, individuals may only leave their home or place of residence under very limited circumstances, and they must adhere to social distancing measures recommended by the Centers for Disease Control and Prevention when they do so, including remaining at least six feet from people from outside the individual’s household to the extent feasible under the circumstances. Learn more.
Effective March 17, 2020 all municipal buildings are closed to the public until further notice. A comprehensive list of what is happening at each facility can be found below.
Nurse on Call
Please contact your healthcare provider for coronavirus testing. If you do not have a healthcare provider, please contact Nurse on Call at 800-848-5333.
The City of Royal Oak takes the health and safety of our residents, employees and visitors very seriously.
We are committed to focusing on early preventive measures that we believe will help us minimize the spread of the coronavirus (COVID-19) and protect the most vulnerable members of our community.
We are looking forward to cooperation from Individuals, businesses, faith communities and healthcare organizations to keep our community safe and strong.
The best way to stay informed is to sign-up for email or text messages from the city using NotifyMe or follow the city on social media where we post regular updates.
It is not the city’s intention to overreact to the coronavirus but rather take the necessary actions to protect our residents and staff, including but not limited to the following:
44th District CourtOn Monday, March 16, 2020, the 44th District Court, in response to Governor Gretchen Whitmer’s declaration of a state of emergency and Michigan Supreme Court Administrative Order 2020-1, implemented steps in an effort to limit the exposure of the COVID-19 virus for the public, jurors, litigants and court staff. After several days of observation, the Court will now take the following additional steps to further limit exposure and mitigate the risk of transmission of the virus:
1. Effective at 4:30p.m. on Wednesday, March 18,2020 through Friday, April 3, 2020, the 44th District Court will close to the general public, but will remain operational during regular business hours to conduct essential court services including case events involving in-custody defendants and other actions deemed as emergencies by the Judges. All other case events during this time period shall be adjourned to later dates.
2. Court phone lines will remain open during regular business hours.
3. Requests for emergency consideration shall be accepted by fax at (248)246-3601 or by email via the “Contact Us” link on the Court’s website https://www.romi.gov/307/44th-District-Court. Any submitted request must include an explanation of why the matter should be considered an emergency and a return contact number and email address. The Judges will review requests and approve them at their discretion.
4. Probation appointments shall continue to be conducted via telephone or email. Probationers should contact their probation officer for further instruction.
5. To the extent possible, in-custody case events shall be conducted using video conferencing.
For updated information on this rapidly changing situation, please consult the Court’s website at https://www.romi.gov/307/44th-District-Court or on the Court's Facebook page.
Online payments for court fines can be made at www.govpaynow.com using pay location coded 3031
Board & Committee Meetings
- have been canceled through April
- The Royal Oak City Commission meetings will take place as scheduled. Check the city’s calendar for more information.
- A live webstream of WROK is available to those residents that do not have WOW or Comcast cable TV. The WROK webstream is now compatible with Apple and Android phones. WROK also has a channel on YouTube where you can find HD programming and other productions not available on our TelVue web server.
- have been canceled through April
- City Hall is closed until further notice. Limited staff will be in the building answering your calls and opening mail. You can call 248-246-3201 and leave a message. Someone will get back to you as soon as possible.
- Water billing in the Treasurer’s office is proactive step in protecting both you and our water service staff. As such, the City of Royal Oak is only providing emergency services related to your water service.
- If you have a leak in your meter, please call us at 248-246-3160 to schedule a repair. For leaks in your water delivery system in your home, you need to call a plumber.
- If you need a final bill for either a property sale or a move out, we are asking that you take a picture of the inside meter including a shot with the meter serial number, and a picture of the outside meter – if applicable. If you need help in finding your meter – or otherwise need help reading your meter – please call us for assistance at 248-246-3160.
- The Engineering Division staff will be available to answer questions via e-mail at firstname.lastname@example.org, or you can leave a voicemail at 248-246-3260 and someone will get back to you as soon as possible. The city plans to postpone the start of all city construction projects until the Governor Whitmer's Stay at Home directive is removed. Inspections for right-of-way and private property paving permits will not be authorized except for emergency repairs (i.e. a broken sewer lead or water service). Site Plan reviews will be conducted on a case-by-case basis, depending on the complexity of the project and ability to review digitally.
- The Building Division is currently closed. We encourage anyone that can hold off on projects to due so. Learn more at: https://www.romi.gov/168/Building
- The following meetings are canceled: April 2, 2020 Zoning Board of Appeals meeting, April 14, 2020 Planning Commission meeting, April 15, 2020 DDA meeting.
- If you have a bill to pay, consider paying by mail, phone, online or use the drop box conveniently located on Third Street near the entrance to the Royal Oak Police Station. Go to https://www.romi.gov/868/Online-Payments to learn more. There is no service charge for paying online with an electronic check. You simply provide your routing number, account number, and payment amount on our secure site to make your payment.
Department of Public Service
- The DPS facility is closed to the public until further notice. Limited staff will be responding to urgent or emergency situations only. All non-essential services are suspended.
- Playground equipment at all parks is closed by Oakland County orders.
- The water department is suspending non-essential water service appointments, such as non-leaking meter replacements, courtesy walk throughs and low read meter checks.
- Trash and recycling pickup will continue as normal. Yard waste pickup will begin the week of April 6. Learn more at waste https://www.romi.gov/340/Yard-Waste
The Royal Oak Farmers Market will remain open on Saturdays for our Farm Market 7am-1pm.
The Sunday Antique Market, April Food Truck Rally, Easter Saturday Children’s Day (Saturday, April 11) and all other events held at the Farmers Market are currently postponed until further notice.
The Farm Market will remain open because it is important that our community has continued access to the high quality, locally grown, farm fresh products our market provides. The Royal Oak Farmers Market has been supporting our local community for 95 years and will continue to be here for our loyal customers.
We are committed to doing our part in keeping the community and our market patrons safe. Therefore, we will be enforcing a strict no sampling policy, we have asked all our vendors to bring hand sanitizer, sanitizing wipes and/or gloves for all or their workers. The Market café will be closed to the public and there will be no seating options available. We will also be suspending the valet parking service until further notice.
In addition, we encourage patrons to limit the handling of any market products as much as possible and to follow safe social distancing and safe hygiene practices as recommended by the CDC. In order to help facilitate safe social distancing our vendor set-up will be slightly reconfigured. Please check in the Market office if you have trouble finding something.
We would also like to stress, if you are sick or in a high-risk group, such as a comprised immunize system, heart disease, diabetic or elderly we strongly advise you to please stay home.
Please know that we are keeping a close eye on this situation and will be following the lead of the Oakland County Health Department and the Center for Disease Control and Prevention (CDC) as it relates to keeping the markets open.
We will continue to monitor, evaluate, and communicate as needed in the days ahead.
Current information and updates will be on our Facebook page: www.facebook/RoyalOakFarmersMarket, or call 1-248-246-3276 and press option #1 for a recorded message.
- The fire department is responding to all calls for service, but please note that CPR classes and tours of the fire station have been suspended until further notice.
- During this national emergency there are many things that residents can do to assist first responders and fellow residents:
- If you are feeling ill, call you primary care physician
- If you have no primary care physician, please call the On-Duty Nurse at Oakland County Health desk at 1-800-848-5533.
- If you require an emergency response, and are able to, please meet our responders at the door to minimize exposure to our responders as well as protect your healthy family members from our personnel.
- The Royal Oak Public Library is closed until further notice. Please take advantage of the extensive digital offerings in ROPL's downloadable library. Please visit https://ropl.org/1078/Digital-Library to get started. Each platform provides detailed instructions for launching and downloading.
Are you a Royal Oak resident without a library card? We've got you covered. During the closure we will be issuing temporary library card numbers for patrons to access digital services. Sign up online at https://ropl.org/FormCenter/Library-6/Library-Card-Registration-Form-48
Lindell Ice Arena
- The ice arena is closed until Monday, March 30 at 11:59 pm.
Mahany/Meininger Senior Community Center
- The center is closed until April 12, 2020. Staff is reporting to work Monday through Friday between the hours of 9 am and 4:30 p.m. to answer patrons' questions. The center’s phone number is 248-246-3900.
- To address the needs of our community, the Senior Meal Program is being modified to carry-out only and will begin service on Wednesday, March 18, 2020. Meal pick up will be available from 12:00 pm - 3:00 pm. Please call the Center at 248-246-3900 for questions, availability and reservations.
- Royal Oak Senior or Handicapped Transportation is available ONLY for those traveling to dialysis, therapy and non-sick medical appointments.
- The R.O.S.E.S. program provides a variety of supportive services to Royal Oak residents age 62 and over and qualify for subsidy. You must live in your own home—alone, with a spouse, or with a disabled adult child. Learn more at https://www.romi.gov/387/Royal-Oak-Senior-Essential-Services-ROSE
Parks & Recreation
- Effective March 21, 2020, Oakland County ordered playgrounds closed as confirmed coronavirus case count rises. Parks are open at this time; using playground equipment is restricted.
- The DPS facility is closed to the public until further notice. Staff will be reporting to work. Call 248-246-3300 with questions.
- All recreational programs in Royal Oak -- including those at the ice arena, Salter Center and Mahaney/Meininger Senior Center -- are suspended until further notice.
POLICE: The Royal Oak Police Department front desk is open at this time.
Food Assistance for Students
Royal Oak Youth Assistance (ROYA) offices will be closed during the time schools are closed. ROYA will be in touch with client families regarding alternatives to in-person counseling appointments. However, ROYA will check messages and remain available by e-mail.
PLEASE BE AWARE of ROYA’s emergency needs grants. If the loss of free breakfast or lunch or the loss of income from breaks in employment create a crisis for you, ROYA may be able to help with groceries, utilities or medication costs.
Email email@example.com and request an emergency needs application. ROYA remains ready and willing to help as we all move into uncharted territory together. Let’s make sure Royal Oak families know that HELP IS AVAILABLE